White Label Setup Guide – GHL White Label allows agencies and SaaS businesses to rebrand GoHighLevel as their own CRM and marketing automation platform.
What is GHL White-Label?
Instead of showing the GoHighLevel brand, agencies can use their own:
- Business name
- Logo
- Custom domain
- Colors
- Login URL
- Mobile app branding
This helps agencies create a professional SaaS platform and generate recurring monthly revenue.
Many agencies use GHL white-label mode to offer:
- CRM software
- Marketing automation
- Funnel building
- SMS marketing
- Email automation
- Appointment scheduling
under their own company branding.
Why Agencies Use White-Label GHL
Agencies prefer white-label CRM systems because they can:
- Build recurring SaaS income
- Increase client retention
- Offer branded software services
- Create long-term customer relationships
- Scale automation businesses faster
Instead of selling only marketing services, agencies can also sell CRM subscriptions and automation tools.
Requirements Before Starting White-Label Setup
Before configuring white-label mode in GoHighLevel, make sure you have:
Required Items
- GoHighLevel SaaS Pro or Agency plan
- Custom domain name
- Agency logo
- Business email address
- Twilio account (optional for SMS)
- Mailgun or SMTP setup (for email)
You should also have access to your domain DNS settings.
Step 1 – Upgrade to the Correct GHL Plan
White-label functionality is available on higher GoHighLevel plans.
Recommended Plan
| Plan | White-Label Support |
|---|---|
| Starter Plan | Limited |
| Unlimited Plan | Partial |
| SaaS Pro Plan | Full White-Label |
For full SaaS and rebranding functionality, agencies usually use the SaaS Pro plan.
Step 2 – Set Up Your Custom Domain
A branded domain is one of the most important parts of white-label setup.
Instead of:
app.gohighlevel.com
you can create:
crm.youragency.com
or
app.yourbrand.com
How to Add Your Custom Domain
- Log in to your GoHighLevel Agency account
- Open Settings
- Go to Company
- Find the White Label Domain section
- Add your subdomain
Example:
crm.yourdomain.com
Configure DNS Records
GoHighLevel will provide DNS instructions.
Usually, you need to add:
- CNAME records
- SSL verification
inside your domain provider dashboard.
Popular domain providers:
- GoDaddy
- Namecheap
- Cloudflare
- Hostinger
Step 3 – Add Agency Branding
Brand customization helps create a professional white-label CRM experience.
Upload Your Agency Logo
Inside GHL settings, upload:
- Main logo
- Favicon
- Login page branding
Recommended logo format:
- PNG with transparent background
Customize Brand Colors
You can customize:
- Dashboard colors
- Accent colors
- Login screen appearance
This creates a more branded user experience.
Step 4 – Configure Custom Login URL
After domain setup, users will log in through your branded URL.
Example Login URLs
- crm.youragency.com
- app.yourcompany.com
- portal.yourbrand.com
This improves trust and professionalism for clients.
Step 5 – Set Up SMTP or Mailgun for Email Sending
Email configuration is essential for:
- Workflow automation
- Email campaigns
- Client communication
- Notification systems
Mailgun Setup
Many agencies use Mailgun for email delivery.
Mailgun Setup Steps
- Create Mailgun account
- Add sending domain
- Configure DNS records:
- SPF
- DKIM
- Tracking records
- Connect Mailgun API inside GHL
SMTP Setup Alternative
You can also connect:
- Google Workspace SMTP
- SendGrid
- Amazon SES
- Other SMTP providers
Proper email setup improves deliverability and reduces spam issues.
Step 6 – Configure Twilio for SMS & Calling
Twilio integration allows agencies to offer:
- SMS automation
- Phone calls
- Voicemail drops
- Missed-call text back
Twilio Setup Process
- Create Twilio account
- Purchase phone numbers
- Connect Twilio SID & Auth Token
- Configure A2P 10DLC registration
- Test SMS delivery
This enables SMS marketing and communication features inside GHL.
Step 7 – Enable SaaS Mode
SaaS mode allows agencies to sell GoHighLevel as a subscription software service.
SaaS Mode Benefits
Agencies can:
- Create pricing plans
- Charge clients monthly
- Automate account creation
- Build recurring revenue
This transforms GoHighLevel into a SaaS business model.
Configure SaaS Plans
You can create packages such as:
| Plan Name | Features |
|---|---|
| Starter CRM | Basic automation |
| Growth Plan | Funnels + workflows |
| Pro Automation | Full CRM + marketing tools |
This helps agencies create scalable subscription services.
Step 8 – Configure Stripe for Payments
Stripe integration allows automated billing for SaaS clients.
Stripe Setup Steps
- Create Stripe account
- Connect Stripe inside GHL
- Configure payment products
- Set pricing plans
- Enable recurring billing
This allows clients to subscribe directly through your white-label CRM platform.
Step 9 – Customize the Mobile App (Optional)
Agencies can also white-label the mobile application.
Mobile White-Label Features
You can customize:
- App name
- App logo
- App colors
- Login branding
This creates a complete branded CRM ecosystem.
Step 10 – Create Client Sub-Accounts
Sub-accounts help agencies manage separate businesses or clients.
What Sub-Accounts Include
Each client account can have:
- CRM pipelines
- Funnels
- Workflows
- Calendars
- Contacts
- Marketing campaigns
Agencies can manage multiple businesses from one master dashboard.
Step 11 – Use Snapshots for Faster Client Setup
Snapshots help agencies duplicate systems quickly.
Snapshot Features
Snapshots can include:
- Workflows
- Funnels
- Pipelines
- Email templates
- SMS campaigns
- Calendars
This saves significant setup time.
Step 12 – Configure Automation Workflows
Automation is one of the most valuable parts of white-label GHL.
Agencies can automate:
- Lead follow-ups
- Appointment reminders
- Email campaigns
- Customer onboarding
- Review requests
Automation improves efficiency and client results.
Step 13 – Set User Permissions
For agencies with teams, proper permissions are important.
Permission Types
You can control:
- Admin access
- Sales access
- Client access
- Automation permissions
This improves security and workflow management.
Step 14 – Test Everything Before Launch
Before onboarding clients, test:
- Funnel forms
- Email delivery
- SMS sending
- Workflow automation
- Login URLs
- Payment systems
- Calendar booking
Testing prevents client-facing issues.
Common White-Label Services Agencies Sell
Agencies commonly package:
- CRM software
- Funnel building
- Automation setup
- SMS marketing
- Lead nurturing
- Reputation management
- Appointment booking systems
This creates multiple recurring revenue opportunities.
Benefits of GHL White-Label Setup
- Recurring SaaS Revenue – Agencies can generate monthly subscription income.
- Better Client Retention – Clients stay longer when they rely on your branded CRM platform.
- Increased Business Value – White-label SaaS businesses often scale faster than service-only agencies.
- Centralized Client Management
Agencies can manage:
-
-
- Funnels
- Workflows
- CRM systems
- Communication
-
from one dashboard.
Common Mistakes During White-Label Setup
- Incorrect DNS Configuration – Wrong DNS records can break domain setup and SSL verification.
- Poor Email Authentication – Missing SPF and DKIM setup may cause email deliverability problems.
- Overcomplicated SaaS Plans – Simple pricing structures usually convert better.
- No Workflow Testing – Automation should always be tested before client onboarding.
Best Businesses for White-Label GHL
White-label GoHighLevel works especially well for:
- Marketing agencies
- CRM consultants
- SaaS startups
- Automation agencies
- Lead generation companies
These businesses benefit heavily from recurring SaaS revenue.
Conclusion
GHL White-Label Setup allows agencies and SaaS businesses to create their own branded CRM and marketing automation platform without building software from scratch.
With features like:
- Custom domains
- Branded login pages
- SaaS subscriptions
- CRM automation
- Funnel building
- Email marketing
- SMS communication
- Client sub-accounts
GoHighLevel provides agencies with a scalable white-label SaaS solution for long-term business growth.
Whether you run a marketing agency, automation company, or SaaS startup, white-label GoHighLevel can help create recurring revenue, improve client retention, and build a professional branded software business.

Entrepreneur | Digital Growth Strategist | Performance Marketing Expert | GHL Consultant
Ankit Sharma is a results-driven entrepreneur, GoHighLevel (GHL) expert, and digital growth strategist with over 12 years of experience helping businesses scale through performance marketing, automation, and customer acquisition systems.
Throughout his career, Ankit has successfully managed and optimized more than $6 million in advertising spend across Google Ads and Meta Ads, delivering measurable growth and strong ROI for businesses across education, healthcare, e-commerce, technology, and service-based industries.
